Tailored training in scientific and technical writing, presentations, and team building for laboratories and technical organizations

Afraid of confrontations? Avoiding possible conflict? Putting off that important meeting with your boss, your colleague, your client? Do you talk about someone all the time—but never talk with that person?

Scripting Successful Discussions™ gives you the communication strategies and the practical tools you need to raise difficult issues–while improving your relationships.

Learn how to:

  • Identify what you really want.
  • Pinpoint what makes them tick.
  • Anticipate reactions and encourage productive responses.
  • Defuse anger and overcome stonewalling.
  • Untangle misunderstanding.
  • Stay on track and make your point.


Scripting Successful Discussions™ may be presented to large or small groups. One day.


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